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4.8 based on 4 reviews
I cannot describe how wonderful the service I received was. I was travelling on business and my work was to have made the booking for me. I arrived at 8:30 at night and none such booking had been made. I proceeded to panic but the woman at the desk was beyond courteous and helpful. She was able to give me a room immediately and said we could sort out the difficulties the next day. In addition to the wonderful service it was a pleasant and comfortable stay
Great place. Nice clean rooms, comfortable beds. Great location and staff. Good value for money in terms of accomodation. But food needs improvement. Breakfast, which is paid separately, is the same food everyday. Hotel favourite burger is tasteless.
Great understanding staff, great location. I arrived and my toilet was constantly running, i rang up to let the reception know and they moved me without a fuss. Makes staying here so much easier. I will definitely stay here again. Did i mention how cumfy the beds are!!
Clean room, housing keeping were lovely and provided an extra face washer on request. Asked for a take away hamburger, chips, onion ring and beer deal from the restaurant on level 1 which I was happy to wait for. Room for improvement from your restaurant is perhaps have take away bags/containers or provide your guest with a tray and cover; very hard to carry a plate, beer, purse and then try and use the key in the lift to get to my floor, nearly dropped my dinner. Friendly staff, I don't think the Ibis looks after the reception staff well, as they are crazy busy, answering calls, checking people in, checking people out, taking bags. There really should be more than one person. Otherwise enjoyed my stay.
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