M 5
Clean room, housing keeping were lovely and provided an extra face washer on request. Asked for a take away hamburger, chips, onion ring and beer deal from the restaurant on level 1 which I was happy to wait for. Room for improvement from your restaurant is perhaps have take away bags/containers or provide your guest with a tray and cover; very hard to carry a plate, beer, purse and then try and use the key in the lift to get to my floor, nearly dropped my dinner. Friendly staff, I don't think the Ibis looks after the reception staff well, as they are crazy busy, answering calls, checking people in, checking people out, taking bags. There really should be more than one person. Otherwise enjoyed my stay.
