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About Shangri-La Hotel, The Marina, Cairns

Book Direct with the Owner at Shangri-La Hotel, The Marina, Cairns with Accommodation Newcastle in Cairns Click on the Email or Call Now button to get your special price.

The Shangri-La Hotel, The Marina Cairns boasts luxury in a premium waterfront location. Nestled on the edge of the Marlin Marina, the Shangri-La Hotel boasts 255 rooms and suites which feature contemporary interiors with a tinge of Oriental flavour. Only a short stroll from the centre of Cairns, the Shangri-La Hotel is the ideal location for a tropical North Queensland vacation. The Shangri-La hotel offers guests all the luxuries expected - an elegant waterfront restaurant, a contemporary wine & cocktail bar and superb hotel amenities. Guests will enjoy Shangri-La's distinctive Asian hospitality mingled with an unsurpassed level of chic style and elegance.


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Overall Ratings

4.2 based on 5 reviews

  • Tess Medina 3

    My rating could have been better if we were not told to wait until 12:00NOON for our room to be ready since we arrived at around at about 9:300am. Based on the people checking out while we were waiting, at least one room could have been freed up and given to us right away. I understand that most hotels have a policy of assigning rooms at 12:00Noon but I think the front office staff did not do their best to be more attentive and accommodating. Also being seniors, 69 and 70, we were assigned room 2070 which was at the end and one of the farthest from the entrance. Your hotel though has a very good location compared to the Hilton, which we have originally booked.

  • Trieu Nguyen 5

    On the higher end of price, but well worth it. Amazing and helpful staff from the phone calls to the reception. The room was clean and the view was great. Although we didn't get to enjoy the facilities due to the nature of our stay, they looked great too. The pool looks really amazing. Would stay here again for any special occasions in the future :)

  • Susan Rees 3

    I feel the breakfast staff need further training in customer service. They spend more time trying to look busy than attending to guests . No greeting from them and if they do it's not sincere. I had 3 days there and was disappointed with the food it needs a revamp. The hotel is not living up to it's 5 star rating. My group bags sat in the foyer for 1 hour before delivery and I was back with the guests to see them there and asked why it had taken so long and Alex said "Can't you see we are doing it" ????? I had informed receptionist I would be back after orientation walk in 1 hour... I asked the porter if he was busy during that time and he replied the receptionist said you did not give a time to come back so no rush...The hotel has my number and could have called me to clarify... I had a very good room so thank you however a few guests commented the rooms smell musty...this is the tropics so understand this

  • Sven Cheung 5

    We have a wonderful time at hotel. All staffs are very friendly and helpful. Very well done! My personal appreciation to Steffi at North bar, who provide us exceptional high level of services and excellent assistance for us. We enjoy very much our dinner 3 day in a row. thank you

  • Stacey D 5

    Awesome location, great food, beautiful surroundings and a comfy bed. What more could you ask for? Perhaps the most amazing wedding...it was the most memorable night of my life. We chose the Shangri La Cairns as our wedding venue. We got married in the gardens and had our reception in the terrace room. What an amazing venue...just gorgeous. I stayed in the hotel the night before the wedding and had a lovely stay. We had breakfast at North, the hotel restaurant. What a gorgeous buffet they put on. I still go there at least a couple times a year. The attention to detail and the level of service is spot on.

Shangri-La Hotel, The Marina, Cairns

Accommodation Newcastle welcomes Shangri-La Hotel, The Marina, Cairns, the ideal Cairns QLD Holiday outlet for all the family to enjoy.  We have made sure that we have thought of everything you would expect from your vacation with many features, click on the email or phone now button to get in touch with the owner.

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Shangri-La Hotel, The Marina, Cairns

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