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4.3 based on 3 reviews
The online photos look fantastic but that is definitely not delivered. Our 2 bedroom suite was very pokey, the sofa had several mysterious stains on it, and I noticed how many of the walls were either marked up or cushions that were frayed, damaged or dirty. The Champagne Bar was such a let down with minimal options, "Champagne by the Glass" is misleading - literally 3 or so options only available. I really expected such a great experience for the premium price but definitely let down by the execution. Oh and valet parking is only for 5 car spaces... Pretty dismal for a hotel to have so few car spaces available and naturally they are quickly taken by other patrons.
We have stayed here many times before. This time wehad a need to check in early. Without hesitation they said "come in". I feel the staff are empowered to provide excellent service. Food is good and spa is lovely. The rooms are comfortably appointed and the location is fantastic.
A charming hotel. Though the decor was slightly dated, the hotel was very well maintained and clean. Staff was always ready to assist. Internet connection was a little choppy. The hotel's well-known spa was tricky to secure an appointment - called and left messages but no response. Recommend booking your spa appointment well in advanced thru reception to avoid disappointment.
Accommodation Newcastle welcomes Lyall Hotel And Spa, the ideal South Yarra VIC Holiday outlet for all the family to enjoy.Â We have made sure that we have thought of everything you would expect from your vacation with many features, click on the email or phone now button to get in touch with the owner.Is Lyall Hotel And Spa in South Yarra your property on Accommodation Newcastle, please claim your listing and subscribe to update your contact details and receive your phone calls and emails from your clients.